Lead all aspects of cloud infrastructure and corporate IT operations while effectively partnering with our security, engineering, data, customer success and leadership teams.
Architect and implement scalable, reliable, and secure cloud solutions to support the needs of our data platform and services ecosystem.
Write infrastructure-as-code (primarily in Terraform) and guide the team in adopting best practices for automation and configuration management.
Grow our investment in observability to effectively support our products and customers.
Design and exercise effective disaster recovery and business continuity strategies.
Ensure customers trust our reliability and performance while scaling our data and SaaS services with business growth.
Collaborate with leadership and team leads to understand organizational needs and develop strategies that meet both technical and business goals.
Promote an agile DevOps culture, ensuring sound CI/CD and a seamless developer experience that balances quickness to market with security and compliance team concerns.
Establish and refine infrastructure and IT best practices, tools, and processes to improve operational efficiency.
Act as a hands-on leader, actively contributing to solving technical challenges while mentoring and coaching team members.
8+ years' experience leading cloud infrastructure and IT operations in a SaaS and/or data product setting.
5+ years' experience building SaaS / data product infrastructure in Azure preferred.
3+ years' experience working for early-stage startups – must be comfortable with ambiguity and risk.
Strong hands-on expertise with infrastructure-as-code tools (Terraform preferred)
Deep understanding of designing and implementing architectures that support data platforms and service-oriented systems.
Strong ability to drive decisions quickly, investing at the right level to meet delivery needs but step maturity forward, without over or under engineering.
Strong ability to support security and compliance team requirements while balancing business productivity.
Demonstrated success in mentoring and developing technical team members.
Experience overseeing Corporate IT teams and keeping companies running smoothly.
Excellent communication skills, with the ability to work effectively across diverse teams and stakeholders while comfortable supporting our customers directly.